1. General refund approach
Luxury Inn does not publish room rates or accept online reservations on this website. For direct/front-desk stays, payments are governed by the registration terms, property rules and the stay period actually approved by management.
2. Non-refundable circumstances
- Payments are generally nonrefundable once the room has been used, occupied, held off the market for the guest, or once the initial inspection period has passed.
- No refund is due for early departure, no-show behavior after a room is held, dissatisfaction after use of the room, removal for rule violations, nuisance conduct, illegal activity or inaccurate occupancy information.
- Luxury Inn may also deny a refund when a guest refuses a reasonable opportunity to inspect the room before occupying it.
3. Unused-room inspection period
- A guest may request a full refund within about 15 minutes of check-in for an unused room if management confirms the room has not been used and no violation has occurred.
- Once a room is materially used, occupied, soiled or retained beyond the initial review period, any refund becomes discretionary with management.
4. Deposit and processing
- A $10 cash deposit may be required at check-in and may be withheld or applied to damage, cleaning, missing items, unpaid balances or rule violations.
- If a refund is approved on a card payment, processing time may depend on the card issuer or payment processor.
5. Chargebacks and disputes
Guests should first contact management regarding billing questions. Filing a chargeback does not erase the guest’s underlying obligation to pay for the approved stay, damages or other lawful charges.